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PeopleCert ITIL 5 Foundation Certification
ITIL 5 exam prep
ITIL is the global standard for IT service management, and ITIL 5 brings the framework up to date with digital transformation practices. The Foundation exam is 40 questions, closed-book, with a 65% passing threshold. Sounds straightforward, but the terminology-heavy content catches people who study casually.
50 free questions · No account required
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Inside the app
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Exam Overview
What the Foundation exam looks like
40 questions in 60 minutes, closed-book, with a 65% passing threshold.
40
Questions
60 min
Time Limit
65%
Passing Score
Exam Domains
7 exam domains
The Foundation exam tests both terminology recall and applied understanding.
The ITIL 5 Foundation covers key concepts of service management, the ITIL service value system, the ITIL guiding principles, the four dimensions of service management, the service value chain, ITIL practices, and continual improvement. Questions test both terminology recall and the ability to apply concepts to realistic scenarios.
What's Inside
Everything in the app
Two question formats and an adaptive engine built for ITIL's dense vocabulary.
1,000+ Multiple-Choice Questions
Each question maps to specific ITIL 5 learning outcomes. Explanations distinguish between similar concepts that the exam deliberately confuses, like incident vs. problem or utility vs. warranty.
800 Rapid-Fire Questions
True/false drills on guiding principles, practice definitions, value chain activities, and the four dimensions. The ITIL vocabulary is dense; these drills make it stick.
Adaptive Study Modes
Domain-focused study, timed practice tests, ITIL Daily sessions, flashcards, and confidence calibration. The engine tracks which ITIL practices you mix up and brings them back until you don't.
Pass Guarantee
We stake our revenue on the science
Every Pro subscription includes our pass guarantee. Earn your Exam Ready Certificate, take the ITIL 5 Foundation within 14 days, and if you don't hit 65%, we refund your most recent payment.
Full terms available in-app and at meridianlabs.us/terms.
Start Studying
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Start studying for ITIL 5
50 free questions, no account required. Upgrade to Pro for the full 2,000+ question bank.
Free to start — 50 questions, no account. Go Pro for the full bank: $6.99/week, $12.99/month, or $49.99 once.
Don't pass? We refund your most recent payment. That's the Pass Guarantee.